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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A pop-up window will appear. It comprises comprehensive info about all the actions that you can carry out on the page in question. Each popup appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge array of video tutorials demonstrating how to use our web hosting Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly get to know our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you need, take a peek at our comprehensive Frequently Asked Questions database, which covers questions asked by real people and provides real solutions. We regulary update our FAQ database with new articles so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can touch base with our great team of client support engineers available 24x7 and eager to assist you with any issue. Each trouble ticket you submit will be responded to within sixty minutes (the average response time being only twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 262401

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com